Privacy Policy – The House of Shisha
Effective Date: Junw 1, 2026
At The House of Shisha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order, register an account, contact us, or subscribe to updates, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history
b) Technical Information
We may automatically collect certain information when you use our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails or offers (only where permitted)
- Comply with legal obligations
3. Payment Information
Payments made on our website are processed through secure third-party payment gateways.
We do not store complete debit card, credit card, UPI PIN, or banking credentials on our servers.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and visitor behavior
- Enhance user experience
You may disable cookies through your browser settings; however, some parts of the website may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
- Courier and logistics partners
- Payment gateway providers
- IT and hosting service providers
- Legal authorities when required by law
All third-party service providers are expected to maintain confidentiality and security of your information.
6. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
Subject to applicable Indian laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Age Restriction
This website is intended only for individuals who are 18 years of age or older.
We do not knowingly collect information from minors. If we become aware that information has been collected from a person below 18 years of age, we may delete such information.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review their respective privacy policies.
11. Compliance with Indian Laws
This Privacy Policy is intended to comply with applicable Indian laws, including provisions relating to data protection and electronic information under the Information Technology Act, 2000 and applicable rules.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
The House of Shisha
Website: www.thehouseofshisha.com
Phone: +91 99992 5242